#Troubleshooting microsoft lync for mac for mac
#Troubleshooting microsoft lync for mac update
#Troubleshooting microsoft lync for mac software
#Troubleshooting microsoft lync for mac password
#Troubleshooting microsoft lync for mac windows

In existing deployments, your organization can start at the planning phase for major upgrades or for integrating new sites into the Lync Server ecosystem. In new Lync Server deployments, your organization must begin from the planning phase. These phases can apply to new Lync Server deployments or to existing deployments. This guide provides a model for managing the network infrastructure for Lync Server 2010 and Lync Server 2013, consisting of three phases-planning, monitoring, and troubleshooting.

#Troubleshooting microsoft lync for mac software

You'll have to reconfigure your account credentials.Lync Server communications software is a real-time unified communications application that enables peer-to-peer audio and video (A/V) calling, conferencing, and collaboration and relies on an optimized, reliable network infrastructure to deliver high-quality media sessions between clients. Move or delete both of them and then relaunch Lync. To resolve this issue, use Finder to navigate over to '~/Library/Preferences/ByHost' and find the two files with the word 'Lync' in the title. In this case, Lync just bombs immediately after you launch it. If you're experiencing this issue, it's a little different than what I was writing about earlier in this article. As it turns out, there are a few files in the ByHost Preferences directory that can damage your ability to launch Lync. Update: I have since experienced another crash that was brought on by restoring my user home directory from a backup. I'm still trying to determine how this happens exactly, but at least I know what to do about it now. If this continues to happen to you or if this doesn't resolve the issue for you, please let me know in the comments below. If you're keeping Keychain Access open, you should see it pick up a new copy of the OC_Ke圜ontainer_' file and set it up in your Keychain Access window.

#Troubleshooting microsoft lync for mac for mac

After that completes, rerun Lync for Mac and allow it to sign in to Lync Online. Next, start the Microsoft Online Services Sign-In client and let it sign in. This will move the keychain file out to the desktop. You'll want to move that file out of the directory because Lync is going to replace it, or so you hope. Now, go to Terminal and change directory over to the Keychains directory: 'cd ~/Library/Keychains'. Choose to delete just the references… ya know, just in case. Right-click on the keychain and choose 'Delete Keychain.' You'll get an extra box asking if you want to delete the keychain files and references or just the references.

Launch Keychain Access (/Applications/Utilities/Keychain Access) and find the keychain named the above. Also, quit the Microsoft Single-Sign On client completely (cmd-Q there too). To resolve the issue, quit Lync entirely (cmd-Q). Correcting this is fairly easy, but if it keeps happening then you might check for other symptoms of your system's health… or, hey, Microsoft could have another bug to patch. If this happens, you get the aforementioned login error. Occasionally, something happens that causes this keychain to refuse to work properly. Typically you don't want to mess with this file at all, so don't bother. The file is physically stored in ~/Library/Keychains/OC_Ke圜ontainer_'. Lync uses the keychain file 'OC_Ke圜ontainer', which will be linked to your user account. When you login to the environment with the Single Sign-On client, it unlocks these files. When you use BPOS or O365 with the Microsoft Single-Sign On client, it installs several keychain files to your system. They are built in to OS X and quite substantial to your computing health.

#Troubleshooting microsoft lync for mac password

Keychains are files on the Mac that function like a password and certificate vault. Usually when you experience oddities like this on the Mac it's because of a screwed up keychain situation. I knew the password was right because, well, frankly, I never typed it in again and I knew it wasn't Password Reset Day. Lync would fail to login with an error about an unknown user or bad password. The past two mornings I found myself troubleshooting an issue with Lync for Mac.

#Troubleshooting microsoft lync for mac windows

If you use Lync for Mac with BPOS or O365, you enjoy almost the exact same functionality as your Windows brethren.

#Troubleshooting microsoft lync for mac update

The latest update of Lync for Mac brings a number of improvements and parity to the Mac side of things.